Privacy Policy Linkage works to ensure that your integrity is maintained on the Internet. We have therefore produced a policy for how your personal information is used. The content of the policy can be changed on an ongoing basis and therefore you should read through it again when you visit our website next time. PERSONAL INFORMATION Linkage will not pass on your personal information to third parties. Linkage does not collect personal information from visitors except by specific request. If you are just browsing, we do not seek personal information about you. If you wish to receive special promotional products or otherwise to register with us, our registration form will ask you to provide information, including your billing address, shipping address, credit card information, and email address. You may supply as much or as little of this information as you like. Why do we take your information and what are they used for?
Colors Disclaimer of Liability Except as provided under existing and applicable laws, we (and our officers, directors and employees) will not be liable for any damages, whether direct or consequential, arising from the use of the web site. COPYRIGHT & DISCLAMERS MORE SITE INFO: INTERNATIONAL ORDERS: you cannot order through the site, you must email with your order request (ie: item names, price, changes, color, section, & most importantly your FULL Mailing address including country) & we will send you a paypal invoice for payment. We cannot honor Rush Orders for International orders (sorry)... & some International orders may take from 6-8 weeks depending on order size & complexity. So far we accept International Email Orders for the UK, Ireland, Australia, Sweden, Germany. {Canada orders can be placed through the online shopping cart, all other countries listed above must email their orders & pay through paypal or MO. If paying via MO in US FUNDS /mail order etc, may take a bit longer for orders as we would have to wait to receive payment first.} International orders shipping costs range between $20-$25 flat ship rate insured... shipped USPS parcel air 5-10 business days not including weekends or time to create order.
We Ship anywhere in the continental United States. $5.00 includes insurance. Please list any Deadlines like weddings, birthdays etc... when first placing your order... type any requests in the special handling instruction box... like Deadlines & colors/stone or chain changes We also ship to some International countries, but not to all countries. Orders received either as an email / mail order with payment in a Money Order in US Funds only, or payment through Paypal.com CUSTOMER GUARANTEE We guarantee our jewelry to be unique creations of the highest quality. We check each piece & before we package & send it to you, to assure it is in the best shape when you receive it. (please note we cannot be responsible for the condition of a package when received due USPS or FedEx. However, if anything is ever received damaged as a result of bad handling by the deliverer... please contact us immediately.) If you should ever have any problems with a piece, please email us so we can make a speedy repair. If it becomes damaged after normal wear and tear, and over time, we will fix it for a small fee covering parts and labor. All Shipping costs are the responsibility of the purchaser. All items/packages must be Insured. RETURN/EXCHANGE POLICY If you are not satisfied with your purchase, (this does not include Any Custom Creations or Special Orders.) you can Return it for an EXCHANGE ONLY. Returns / EXCHANGES are accepted only with prior e-mail authorization within 48 hours of receipt (meaning within 48 hours of the day you receive your order). But you MUST contact us Via Email within 48 hours. We Frown upon customers just shipping back their orders to us without prior communication & uninsured. Plus if you are not within the appropriate time frame for Return/Exchanges... then you will not be able to do an Exchange. EXCHANGE FOR MERCHANDISE or CREDIT TOWARDS A FUTURE PURCHASE ONLY (No Cash Refunds) * Shipping is non-refundable and return shipping could be the responsibility of purchaser (unless otherwise stated by Linkage via email). Cancellations must be made within 1 day of order placement. (this cannot be done if the design has already been shipped). Make any damaged freight claims with the carrier within 24 hours, Also contact us about the situation. Merchandise MUST be in it's original condition and packaging & unworn. Please insure your return; we cannot be responsible for lost or misdirected packages. Our goal is to exchange, modify, or repair if necessary. All prices are in U.S. Dollars, U.S. funds only! Prices and terms are subject to change without notice. (*special Note: There may be a Return/Exchange fee which is the cost of shipping Plus a 20% restocking fee (which will be discussed in further email rapport & may not apply to all Exchanges) Restock fee on a case by case basis.)
Web Site Shopping Cart/ Visa & MasterCard Email/Mail Order: Money Orders (in US Funds only)... Payment through PAYPAL.com
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